Grattons Cedar Lodges

Conditions of booking

 

Arrivals and departures

All our guests are required to vacate their lodge by 10.00 a.m., to allow your property to be ready for you from 3.30p.m.

Please ensure that your lodge is left in the same clean condition that you found it.

 

Guest’s safety

The hirer is responsible for the safety of themselves and all members of their party, and children must be supervised especially whist using play equipment. No responsibility can be taken by Grattons Cedar Lodges for loss of or damage to any person or personal belongings.

 

Damage or Breakages

Guests are responsible for the contents and building during their stay. Any damage must be reported immediately. Any losses, breakages or damage will be charged to the hirer.

 

Payment

A deposit of 25% of the total cost of the holiday is payable at the time of booking, the balance is payable at least 6 weeks prior to arrival. Reminders are not issued and non payment of balance will be understood to be a cancellation, where the deposit will be forfeited.

For bookings made less than 4 weeks prior to the date of arrival we require payment in full.

Cheques should be made payable to Grattons Cedar Lodges

 

Cancellation and Insurance

We strongly recommend that our guests take out holiday insurance to cover them from unforeseen cancellation. An insurance application form is including with hirers booking confirmation letter for hirers to apply for directly with the insurance company

In the event of cancellation more than 6 weeks before your holiday arrival date we will attempt to re-let your accommodation, if we are unsuccessful you will remain responsible for the cost of the balance.

All deposits for cancellations are forfeited

.

 

Dogs

Well behaved dogs are allowed at Grattons Cedar Lodges at the discretion of the management. Some breeds which we consider unsuitable for a family environment may be refused, details on application. An extra charge is made for dogs as shown on the booking form. Dogs must not be left on their own in the lodges at any time, or allowed on the furniture. Dogs must be kept under strict control and not cause any disturbance or undue stress to other guests. Dog dirt and fouling must be cleaned up immediately.

 

Visitors

Occupation of the lodges is restricted to the guests listed on the booking form. Should you wish to entertain visitors at your lodge please confirm this with the management prior to their arrival. Facilities at Grattons Cedar Lodges are for the sole use of the guests on the booking form. In the event that you wish to add guests to your party during your stay we will try to accommodate and advise you of the additional costs payable.